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Owned and operated by Namaste Backyard, we welcome your questions about gazebos, pergolas, fire pits, and patio furniture.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your backyard.
What is your return policy?
We offer 30-day returns on eligible items. Please visit our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange an item for a different style or size?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the piece that better fits your outdoor space. Refer to our Return Policy for specifics.
What materials are your pergolas and gazebos made from?
Materials vary by product and are listed on each product page. You will find details on frame construction, canopy fabric, and weather-resistant coatings so you can choose the right structure for your climate and backyard layout.
How do I choose the right fire pit for my patio?
Consider the size of your outdoor area, your preferred fuel type, and the overall aesthetic of your space. Each fire pit listing includes dimensions, material details, and recommended clearance so you can find the perfect fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required.
30-Day Returns
